Standard Lake View Room Two Queen Beds
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Hotel · Queenstown · Otago
Mercure Queenstown Resort
A serene lakeside retreat in the Fern Hill district, just a short drive from Queenstown's adventure hub.
- Panoramic Lake Wakatipu and Remarkables views
- Outdoor pool, sauna, and spa lounge
- Free parking and express check-in
8
Great
1504 reviews
Booking.com 8 · 1504 reviews
About
Mercure Queenstown Resort
Mercure Queenstown Resort sits on Sainsbury Road in the Fern Hill district, a peaceful residential area high above Lake Wakatipu. The 4-star property offers a restaurant, a bar with a fireplace, and an outdoor pool, along with a sauna, steam room, and jacuzzi. Rooms are soundproofed and include tea and coffee facilities, with many featuring lake or garden views.
The resort is a short drive from Queenstown's center, making it a quiet base for exploring the region's outdoor activities such as skiing, hiking, and water sports. With 24-hour reception, luggage and ski storage, and a range of dining options including in-room breakfast and packed lunches, it caters well to both leisure and business travelers.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional lake and mountain views — Guests consistently praised the scenery from rooms, the restaurant, and the outdoor terrace.
- Friendly and accommodating staff — The team is highlighted for being helpful, attentive, and making check-in easy.
- Good value and dining options — The restaurant offers a well-received buffet breakfast, express breakfast, and value-for-money dinner.
- Convenient amenities for all seasons — On-site parking, ski storage, outdoor pool, sauna, and fitness center cover both winter and summer activities.
–
Worth weighing
3 to weigh- Facilities show some wear — One guest noted dated bathroom fittings, and the facilities rating is the lowest at 6.9.
- Distance from the town center — Located about 1 km from Queenstown center, which some may find requiring transport, though guests saw it as peaceful.
- No pets allowed — The hotel does not permit pets, which may limit some travelers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Lake View Room King Bed
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Garden View Room King Bed
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Lake View Room Two Queen Beds
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Standard Garden View Room Two Double Beds
- 2 Double beds
- Shower
- Heating
- Bathtub
- Air conditioning
King Room Lake View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Lift
- No smoking on site
- Safe deposit box
- Key card access
- Smoke detectors
- Fire extinguishers
Dining
- Restaurant
- Bar/ Lounge area
- Snack bar
- In-room breakfast
- Packed lunches
- Special diet menus
- Coffee shop
- Vending machines
- Happy hour
- Welcome drink
Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa lounge
- Sauna
- Steam room
- Jacuzzi
- Fitness centre
Room Amenities
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Direct dial telephone
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/ Ticket assistance
- Babysitting/Child services
- Meeting/ Banquet facilities
- Fax/Photocopying
Activities
- Skiing
- Hiking
- Cycling
- Diving
- Snorkelling
- Canoeing
- Bowling
- Mini golf
Family
- Cots
- Children's buffet
- Children's pool
Parking & Transport
- Parking
- Ski storage
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 1,504 reviews
Booking.com · 8 · 1504 reviews
8Verified guest“The room was large and comfortable, with lovely mountain views. The peaceful setting was perfect for unwinding, and the staff were friendly and helpful.”
8Verified guest“The food was delicious, service excellent, and the view over the lake was outstanding. The superior queen room had a very comfortable bed, a writing desk, and new carpet. The location away from town was unbeatable.”
8Verified guest“I booked a standard room and found it quiet with two double beds.”
8Verified guest“The views over the lake from the room and terrace were amazing. The staff were friendly and attentive, the dining was great with a good breakfast and tasty bar snacks, and free parking was a bonus.”
8Verified guest“Very clean and modern with plenty of parking and helpful staff.”
8Verified guest“Close to the lake, the Remarkables, and the Fernhill suburb. The room was spacious and well-furnished with safety features, a comfortable bed and a shower with a roll-in. The location was magnificent, and the Sky TV was nice after a day out.”
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Getting Around: The resort is about 1 km from Queenstown's center, and public transport options are available, with guests noting good connections to the CBD.
Local Highlights: The hotel offers stunning views of Lake Wakatipu and the Remarkables mountain range, with the Fern Hill suburb nearby and Queenstown Garden roughly 2.1 km away.
Outdoor Activities: With a range of on-site and nearby activities including skiing, hiking, cycling, and water sports, the area is a hub for adventure throughout the year.
Sainsbury Road, Queenstown, Otago, 9197, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 148 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is until 11:00.
Is parking available at the hotel?
Yes, parking is available on-site, and several guests appreciated the free parking.
Does the hotel allow pets?
No, pets are not allowed at the Mercure Queenstown Resort.
What dining options are available?
The hotel has a restaurant, a bar/lounge area, a snack bar, and offers in-room breakfast, packed lunches, and special diet menus.
Are there facilities for guests with disabilities?
Yes, the hotel provides rooms and facilities for disabled guests, along with a lift.
Is the hotel far from Queenstown city center?
The hotel is approximately 1 km from the center, in the peaceful Fern Hill district, with public transport options available.
The bottom line
For travelers seeking a peaceful lakeside escape with easy access to Queenstown's adventure offerings, Mercure Queenstown Resort delivers with stunning views, attentive service, and solid amenities. While not the most central option, the tranquility and value make it a reliable choice.
8A dependable lakeside stay with standout staff and scenery.
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